How to clear the cache on my browser?

If you’re having trouble with logging out and logging in doesn’t solve it, you can try clearing your browser cookies.

Here's how you can clear your TickTick cookies on various browsers:

Chrome

1. Open Chrome Settings.
2. Scroll to the bottom and click on Advanced.
3. Go to the Privacy and Security section, click the Site Settings button.
4. Click on Cookies.
5. Under All cookies and site data, search for "TickTick", and delete all the related entries.
6. Reload Chrome and log in to TickTick.

Microsoft Edge

1. Open Microsoft Edge Settings.
2. In the Settings sidebar, select Privacy and services. Under the Clear browsing data section, select Choose what to clear.
3. Select the Cookies and saved website data checkbox and select Clear.

Firefox

1. Open Click the Menu and select Options.
2. On the left, select Privacy & Security.
3. Then click on the Manage Data… button.
4. Search for "TickTick" and select Remove All Shown.
5. Click Save Changes and confirm in the pop-up window by clicking Remove.

Safari

1. Open Safari Settings.
2. Click Preferences, then choose Privacy.
3. Under the “Cookies and website data” section, select Manage Website Data...
4. Search for all TickTick related entries and choose to Remove.
5. Reload Safari and then log out and log in TickTick.