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FAQ

  • Does everyone in a sharing list need to be a premium user?
  • How do I import data into TickTick from other apps?
  • Can new tasks be added to the bottom of the list?
  • Why aren't my tasks showing in different colors in the Calendar View?
  • Encountering problems with sync?
  • How to clear the cache on my browser?
  • Privacy and Security
  • How do I backup my data?
  • Can’t use the Premium features after upgrading?
  • What are the differences between TickTick Free and TickTick Premium?
  • Why aren't all recurring tasks showing in the Calendar View?
  • How do I edit the existing lists?
  • Reminders are not working?
  • Will I receive notifications when sharing members add, edit, complete or delete tasks?
  • How do I change my subscription plan from monthly to yearly?
  • Can I get a refund?
  • How do I delete my account?
  • How do I cancel my TickTick Premium?
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