FAQ
- How to submit a ticket on TickTick?
- What happens when my premium subscription ends?
- 🔷 Account & Data
- How do I import data into TickTick from other apps?
- How do I backup my data?
- How do I delete my account?
- Encountering problems with sync?
- How to clear the cache on my browser?
- Why my account was deducted twice or even more times each month?
- 🔷 Lists & Tasks
- Can new tasks be added to the bottom of the list?
- Why aren't all recurring tasks shown in the Calendar View?
- How do I edit the existing lists?
- Reminders are not working?
- How do I make tasks on the Calendar View appear in different colors?
- How to change the repetitive cycles of a recurring task on mobile?
- How to skip the recurrence of tasks?
- How to use the Template?
- 🔷 Premium
- What are the differences between TickTick Free and TickTick Premium?
- Can’t use the Premium features after upgrading?
- Gift Card
- Does TickTick offer discounted pricing?
- TickTick for Education
- Can I get a refund?
- How do I change my subscription plan from monthly to yearly?
- Why I am still charged even when I have cancelled my subscription?
- How do I cancel my TickTick Premium?
- How to get an invoice for TickTick Premium?
- 🔷 Sharing & Collaboration